AI Chatbot Development
Your best salesperson sleeps. This one does not.
If you sell across four continents, most of your enquiries arrive when nobody is at a desk. A chatbot trained properly on your business handles the first conversation, filters out the tyre-kickers, and books the ones worth your time.
What you get
Three things change.
No enquiry goes cold
Instant response at any hour, in any timezone. Speed of first reply is the strongest predictor of whether a lead converts.
Pre-qualified leads only
The assistant asks your qualifying questions and routes only the serious enquiries to your team, with context attached.
Fewer repetitive questions
Pricing, delivery, availability and specification questions answered from your own documentation.
Included
Everything in scope, written down.
No line item appears on an invoice that was not on this list first.
- Custom assistant trained on your documents, products and policies
- Qualification logic built around your real sales criteria
- Calendar integration for direct meeting booking
- CRM, email and Slack handoff with full conversation context
- Escalation to a human, with sensible rules for when
- Multilingual support for your key markets
- Guardrails so it declines rather than invents an answer
- Monthly review of real transcripts and retraining
How we do it
The order matters more than the effort.
Doing these in the wrong sequence is why most projects of this kind underperform.
- 01
Map the conversation
We read your actual enquiries and support tickets to learn what people really ask.
- 02
Train on your knowledge
Grounded in your documentation so answers are accurate and traceable, not improvised.
- 03
Wire it in
Calendar, CRM and escalation paths connected and tested.
- 04
Review transcripts
Monthly. Real conversations reveal gaps no test script would catch.
Questions
AI Chatbot Development, answered.
Still unsure about something? Ask us directly - you will get a straight answer, not a sales pitch.
It is grounded in your own content and instructed to say it does not know and hand over to a human rather than guess. We review real transcripts monthly to catch anything that slips through - this is the failure mode we design hardest against.
They find bad ones annoying. Ours open with something useful, route to a human the moment someone asks, and never hide your contact details.
Calendars, CRMs, helpdesks, email and Slack. If it has an API, it can almost certainly be connected.
Two to four weeks for most businesses, depending on how much documentation exists and how many systems it needs to talk to.
Often paired with
Free consultation
Let's talk about what your website should be doing for you
Tell us where you want the business to go. We will tell you honestly what it would take to get there - no obligation, no hard sell.